Help center / Antivirus removed the miner

Antivirus removed the miner

Compute programs like mining engines are often flagged by antivirus rules — deleted, or blocked from running. The log will say the antivirus deleted the mining engine.

One-click allow (recommended)#

1. Open System Settings on the left of the client and find Antivirus is deleting the miner.
2. Click One-click allow Vminer and confirm the administrator prompt. It adds the Vminer folder to Windows Security's exclusions.
3. Go back to the home screen and click Start again. Missing engines download again automatically.

If one-click allow didn't stick, check three things#

1. Open Windows Security → Virus & threat protection → Manage settings.
2. On that page confirm: - Exclusions → Add or remove exclusions already contains the Vminer folder. - Tamper Protection: if one-click allow failed, turn Tamper Protection off here by hand (no program can turn it off), then click One-click allow Vminer again in the client.
3. With 360, Huorong, Kaspersky or other third-party antivirus, also add the Vminer folder to its own trusted list.

An exclusion is the lasting fix; real-time protection that you switch off temporarily gets turned back on by Windows.

Avoid tampered packages#

Download only from the preferred and backup links on our home page, and check the checksum as in Download, checksum & updates. Don't use re-uploads from other sites.

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